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Best help desk software for small business & enterprises

Let no employee problem go unnoticed or unsolved!

  • Raise tickets for office issues

    Raise tickets for office issues

    Easily create and submit tickets for any office-related issues with best help desk software.

  • Assign tickets to relevant person

    Assign tickets to relevant person

    Directly assign tickets to the appropriate personnel with cloud based help desk software.

  • Add tags for the ticket assigning

    Add tags for the ticket assigning

    Utilize tags for streamlined ticket assignment and categorization, with effective help desk login.

  • Track the whole conversation of ticket

    Track the whole conversation of ticket

    Monitor and maintain a complete record of all ticket-related communications in help desk ticketing software.

Raise tickets for office issues

Easily create and submit tickets for any office-related issues with best help desk software.

Assign tickets to relevant person

Directly assign tickets to the appropriate personnel with cloud based help desk software.

Add tags for the ticket assigning

Utilize tags for streamlined ticket assignment and categorization, with effective help desk login.

Track the whole conversation of ticket

Monitor and maintain a complete record of all ticket-related communications in help desk ticketing software.

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Tickets
Help Desk Dashboard
Category List
help desk tickets

Settle priority of ticket as per the requirement

Setting the priority of tickets based on the requirement ensures that the most critical issues are addressed first, leading to increased employee satisfaction and efficient problem resolution. This features is not mostly available in free help desk ticketing software. This helps in managing high volumes of tickets without compromising on the quality of service.

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Easily prioritize tickets high medium or low

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Improve response times by addressing high-priority

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Customize priority levels to match needs

Intuitive dashboard of help desk management software

The intuitive dashboard provides a comprehensive overview of all help desk activities, allowing for better management and quick access to essential information. This feature helps in monitoring ticket statuses easily.

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Access a user-friendly dashboard for an overview.

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Track ticket statuses and team performance.

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Simplify workflow management with this.

Do setting of all kind of ticket raising issues

The ability to configure settings for all types of help desk issues ensures that the system can adapt to various scenarios. This feature is the best as per the help desk software pricing. It helps in maintaining flexibility and readiness to tackle diverse challenges that may arise.

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Configure settings to handle various issues

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Customize workflows and templates

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Ensure consistent and efficient issue

Comprehensive list of all kind of help desk tickets

Having a comprehensive list of all help desk tickets allows for effective tracking and management of issues. This feature provides detailed information on open, pending, and closed tickets, facilitating better monitoring and reporting.

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View a detailed list of all tickets.

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Check my tickets, assign tickets, and follower.

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Filter and search tickets based on different criteria.

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Help desk software SaaS based system solves problems in seconds!

Help desk software small business system solves employee issues easily

Ticket raising by self service help desk software

Consider Help Desk system >> My tickets ,create a ticket by employee self service portal.

Raise a ticket

Explain the issue in description of ticket

Create a ticket by filling ticket category, assignee, due date, ticket priority.

Explain the issue

Wait for the action of ticket assignee

View, review, and resolve the issue unlike free cloud help desk software.

Wait for the action

Check the status of issuing ticket

Employees can know the status of their ticket from Help Desk >> My tickets.

Check the status
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Superworks self service help desk software helps to build 100% productive workforce.

Superworks has digitally transformed 500+ companies

Building smart, quick, and efficient workplaces across India!

Working with Excel sheet and Google docs was super frustrating for us. After getting Superworks, we easily do the business operations. It excels in its user-friendly interface.

After a comprehensive assessment, I must commend Super work's HRMS system. It seamlessly integrates various functionalities, elevates user experience, and notably amplifies organizational efficiency.

I like Payroll, PMS, and Chat and the most amazing thing is that all of these are connected with each other so you don't have to manage everything separately with different software.

Comprehensive Solutions: It's offers a wide array of tools and features, covering internal communication, project management, HR management, payroll, and recruiter management.

Superworks help me to manage my daily task,I feel this is very useful and easy to use,I will definitely recommend this to my contact. I am satisfied with all the features.

PMS, HRMS can be integrated with chatting app so no need to login from website and everything can be handled from one app.

The best thing I like about SuperWorks is that it has every feature that we need to run our company. Starting from recruitment to hiring to employee management, attendance, payroll.

It looks like you've entered a short phrase, "support feedback." If you have a specific question or if there's something specific you'd like assistance with regarding support feedback.

UBS is the best and most effective tool to manage our company infrastructures like HRMS, PMS, Chat, and payrolls and increase our productivity too. We have been happy customers.

I have been using Superworks for some months, but I can say it is the interface is very easy to use for my employees. It has everything we need for managing employee documents.

One of the most valuable features of a good HRMS system is its ability to integrate various functions into a single platform. Additionally so many things are like- centralised data management.

Integration between PMS, Payroll, Time tracking and financial reporting are superb.

As a project manager, I always wanted to manage my all tasks effortlessly. However, it was very messy before we considered Superworks. I have used multiple tools and right now.

Superworks' Core HR module simplifies our employee management processes. From creating and maintaining employee profiles to managing critical documents and policies.

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FAQs

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